The Serp Wizards

Privacy Policy

Last updated: 09.11.2025

This Privacy Policy describes how Kywara Yoko SRL, as the data controller (referred to as “the Company”, “we”, “us”, or “our”), collects, uses, stores, and protects the personal information of users who access the website https://theserpwizards.com (referred to as “the Website”).

We are committed to protecting your privacy and personal data and complying with all applicable laws, including the EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).


1. Who We Are

Kywara Yoko SRL
Registered Office: Caransebeș, Romania
Tax Identification Number 42955828
Contact Email: victor@theserpwizards.com
Website: https://theserpwizards.com


2. What Personal Data We Collect

We collect the following categories of personal data, only when voluntarily provided by users:

  • Full name

  • Email address

  • Phone number

  • Billing information (when entering into a contract)

  • Technical data (IP address, browser type, device information, pages visited – via cookies)

  • Any other data voluntarily provided through contact forms or emails


3. Purpose of Data Processing

Personal data is collected and processed for the following purposes:

  • To deliver the services offered by TheSerpWizards

  • To communicate with clients or potential clients (responses to inquiries, offers, support)

  • To send personalized offers or newsletters (only with your prior consent)

  • To comply with applicable legal and tax obligations

  • To improve user experience on the website (traffic analysis, page optimization)


4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a contract or taking steps at your request before entering into a contract (Art. 6(1)(b) GDPR)

  • Your consent (Art. 6(1)(a) GDPR)

  • Compliance with legal obligations (Art. 6(1)(c) GDPR)

  • Our legitimate interest (Art. 6(1)(f) GDPR)


5. Data Storage and Protection

Personal data is stored electronically on secure servers. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.

Data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.


6. Disclosure of Data to Third Parties

Personal data will not be sold, rented, or exchanged with third parties, except in the following cases:

  • Service providers (e.g., hosting, invoicing, email marketing), bound by confidentiality obligations

  • To comply with legal obligations or as required by competent public authorities

  • International data transfers, where necessary (with appropriate safeguards, in accordance with GDPR)


7. User Rights

Under the GDPR, you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent at any time

  • Right to lodge a complaint with the Data Protection Authority (ANSPDCP – https://www.dataprotection.ro)

To exercise any of these rights, please contact us at: [official contact email].


8. Cookies and Similar Technologies

Our Website uses cookies to:

  • Analyze website traffic and performance (e.g., Google Analytics)

  • Enable essential website functionalities

  • Enhance user experience (UX optimization)

More details can be found in our Cookie Policy.


9. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page along with the date of the latest update.


10. Contact

For any questions regarding this policy or how we process your data, please contact us at:

📧 Email: victor@theserpwizards.com

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